Welcome to Your Home for Health Care on the North Shore of Lake Superior

Patient Satisfaction Survey

We would like to know how you feel about the services we provide so we can make sure we are meeting your needs. Your responses are directly responsible for improving these services. All responses will be kept confidential and anonymous. Thank you for your time.



Please click a number to show how well you think we are doing in the following areas:
GREAT
5
GOOD
4
OK
3
FAIR
2
POOR
1

Ease of Getting Care:

Ability to get in to be seen

Hours center is open

Convenience of center's location

Prompt return on calls

Waiting:

Time in waiting room

Time in exam room

Waiting for tests to be performed

Waiting for test results

Staff:

Provider (Physician, Nurse Practitioner):

Listens to you

Takes enough time with you

Explains what you want to know

Gives you good advice and treatment

Nurses and Medical Assistants:

Friendly and helpful to you

Answers your questions

All Others:

Friendly and helpful to you

Answers your questions

Payment:

What you pay

Explanation of charges

Collection of payment/money

Facility:

Neat and clean building


Comfort and Safety while waiting

Privacy

Confidentiality:

Keeping my personal information private

Referring:

The likelihood of referring your friends and relatives to us:

Do you consider this center your regular source of care?
  

At any point in the last year, did the potential cost of medical services prevent you from seeking medical care?
  

What do you like best about our center?


What do you like least about our center?


Suggestions for improvement?

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Thank you for completing our Survey!
Sawtooth Mountain Clinic